Legal

Data Protection

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on how to handle your data that is collected through your use of our website. Your data will be processed in accordance with the legal regulations on data protection. Insofar as there are links to other websites, we have neither influence nor control over the linked content and the data protection regulations there. We recommend checking the data protection declarations on the linked websites in order to be able to determine whether and to what extent personal data is collected, processed, used or made accessible to third parties.

Responsible body within the meaning of data protection law

Car Solutions of America
3120 Kirk Street
Miami, Florida 33133
dchilds@carsolutionsofamerica.com
Phone: (734) 788-7938

Definitions

Our data protection declaration should be simple and understandable for everyone. The data protection declaration usually uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

Access to and storage of information in end devices

By using our website, information (e.g. IP address) can be accessed or information (e.g. cookies) can be stored on your end devices. This access or storage can be associated with further processing of personal data within the meaning of the GDPR.

In cases where such access to information or such storage of information is absolutely necessary for the technically error-free provision of our services, this is done on the basis of Section 25 Paragraph 1 Sentence 1, Paragraph 2 No. 2 TTDSG.

In cases where such a process serves other purposes (e.g. the needs-based design of our website), this is done on the basis of Section 25 Paragraph 1 TTDSG only with your consent in accordance with Art. 6 Paragraph 1 Letter a GDPR. Consent can be revoked at any time for the future.

Further information on the processing of your personal data and the relevant legal bases in this context can be found in the following sections on the specific processing activities on our website.

Data processing by visiting our website

When you visit our websites, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:

Domain visited
Date and time of the request
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
IP address of the requesting computer
Amount of data transferred
We collect the data listed in order to ensure that the website is connected smoothly and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability, as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Art. 6 (1) (f) GDPR. For reasons of technical security, in particular to ward off attempts to attack our web server, we may store this data for a short time. We are unable to draw any conclusions about individual people based on this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a connection to the individual user. This data is not evaluated in any way except for statistical purposes in anonymized form. This data is not merged with data from other data sources.

Contact form and contact via email

If you send us inquiries via the contact form or email, your details from the inquiry form or your email, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will never pass on this data without your consent. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 (1) (f) GDPR and, if applicable, Art. 6 (1) (b) GDPR, provided that your inquiry is aimed at concluding a contract. Your data will be deleted after your inquiry has been finally processed, provided that there are no statutory retention periods to the contrary.

Cookies

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for using the website (e.g. for the current session). Cookies are used to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted when you close the browser. Other cookies remain stored on your device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit.

Some of the cookies are used to simplify website processes by saving settings (e.g. keeping options that have already been selected). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either to execute the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed for the respective browsers using the following links.

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html

You can also individually manage the cookies used by many companies and functions for advertising. To do so, use the relevant user tools available at https://www.aboutads.info/choices/ oder http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called “Do-Not-Track” function that allows you to indicate that you do not want to be “tracked” by websites. When this function is activated, the respective browser informs advertising networks, websites and applications that you do not want to be tracked for behavioral advertising and the like. Information and instructions on how to edit this function can be found under the following links, depending on the provider of your browser:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=de_DE

In addition, you can prevent the loading of so-called scripts by default. NoScript allows JavaScripts, Java and other plug-ins to be executed only on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from your browser provider (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that if you deactivate cookies, the functionality of this website may be limited.

Facebook Pixel

This website uses Facebook’s visitor action pixel to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy. This enables Facebook to enable advertisements to be placed on Facebook pages and outside of Facebook. We as the website operator cannot influence this use of the data.

The use of Facebook pixels is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on protecting your privacy in Facebook’s data protection information: https://de-de.facebook.com/about/privacy/.

You can also deactivate the “Custom Audiences” remarketing function in the ad settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

You can prevent tracking via the Facebook pixel on this site by deactivating the marketing cookies at
https://carsolutionsofamerica.com/cookies/.

Privacy Policy for the Use of the SnatchBot Chatbot

This website offers its own chatbot for contacting us. This chatbot works on the basis of the SnatchBot tool. The provider is Snatch Group Ltd., based at 8 Abba Eban Blvd, Herzliya Pituach, 46120 Israel. Israel is considered by the European Commission to be a country that offers adequate protection for the personal data of citizens of EU member states.

EU-US Privacy Shield: SnatchBot Ltd. is a certified participant in the EU-US Privacy Shield Framework. SnatchBot Ltd. has committed to handling all personal data received from member states of the European Union (EU) in accordance with the Privacy Shield Framework and in accordance with its applicable principles. For more information about the Privacy Shield Framework, see the US Department of Commerce’s Privacy Shield List.

The chatbot uses cookies that are stored on your computer. To contact us via this chatbot, we store personal data related to your request. Your IP address is anonymized after processing and before storage. The chatbot cookies remain on your device until you delete them. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of our website may be limited.

You can find more information about SnatchBot’s privacy policy at:
https://snatchbot.me/brochures/PrivacyPolicy.pdf

You can also contact us for detailed questions at the following email address:
support@snatchbot.me

Data transfer and recipients

Your personal data will not be transferred to third parties unless…

…if we have explicitly stated this in the description of the respective data processing.

…if you have given your express consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR,
the transfer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not sharing your data,
in the event that there is a legal obligation to share data in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR and
insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR.
We also use external service providers to process our services, whom we have carefully selected and commissioned in writing. They are bound by our instructions and are regularly monitored by us. With whom we have concluded order processing agreements in accordance with Art. 28 GDPR where necessary. These are service providers for web hosting, sending emails and maintaining and servicing our IT systems, etc. The service providers will not pass this data on to third parties.

Duration of storage of personal data

The duration of storage of personal data is determined by the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required to fulfill or initiate a contract or if we have a legitimate interest in continuing to store it, the data will be deleted if it is no longer required for these purposes or if you exercise your right of withdrawal or objection.

Your rights

Below you will find information about the rights of the data subject that the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.

The right to request the immediate rectification of incorrect or completion of your personal data stored by us in accordance with Art. 16 GDPR.

The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, if you dispute the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR

The right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party in accordance with Art. 20 GDPR.

The right to revoke your consent granted in accordance with Art. 7 Para. 3 GDPR at any time with effect for the future.

The right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office as stated above or, if applicable, that of your usual place of residence or place of work.

Right to revoke consent granted in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke consent you have given to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation;

Right of objection

If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct advertising, you have a general right of objection without the need to state a particular situation.

If you would like to exercise your right of revocation or objection, simply send an email to office@getcsi.de

Changes to our data protection declaration
We reserve the right to adapt or update this data protection declaration if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take changes to our services into account, e.g. when introducing new services. The most current version applies to your visit.

Status of this privacy policy: March 26th, 2025